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Terms of Service

SIA "DAGAR" · Reg. No. 40103579673 · Silciema iela 15 k-2 - 40, Riga, LV-1024, Latvia · Version 1.3 · Effective 12 October 2026 · Previous version: 1.2 (30 September 2026) · Contact: hello@crossaware.com

For users who created their account before 12 October 2026, this version applies from 29 October 2026; until then the previous version applies to them.

1. Agreement

These Terms of Service ("Terms") form a binding agreement between you and SIA "DAGAR" (registration No. 40103579673), Riga, Latvia ("CrossAware", "we", "us"). By creating an account or using the CrossAware application, you accept these Terms. Joining our waitlist or beta sign-up list does not create a contract; it is governed only by our Privacy Policy. If you do not agree with them, please do not use the service.

2. The service

CrossAware is a safety-assistance application. It detects your proximity to mapped danger zones — railway crossings, dangerous intersections and similar locations, currently in Riga, Latvia — and automatically lowers the media volume on your device and plays a short voice alert, so that you can hear approaching trains, trams and traffic. The service includes the mobile application, the crossaware.com website, the interactive demo, and related features we may add over time.

2a. Early access

CrossAware is currently in early access: the Android app is available as a beta through the Google Play testing programme to users we invite, and the iOS app is not yet available. Features, zone coverage and availability may change, be limited to certain users or devices, or be discontinued, and the app may contain errors. During early access the service is provided free of charge. You can leave the beta at any time via Google Play. We may ask for your feedback; giving it is voluntary, and you allow us to use it to improve CrossAware without any obligation to you. Early access does not reduce your statutory rights as a consumer or the safety disclaimer in section 3.

3. Important safety disclaimer

CrossAware is an assistance tool, NOT a safety guarantee. It does not replace your own attention, traffic rules, signals, barriers or common sense. Alerts depend on GPS accuracy, your device's settings, battery-management behaviour and the coverage of our zone database, and may occasionally be late, missed, or triggered in error. You remain fully responsible for your own safety and for observing all traffic regulations at all times, whether or not the app produces an alert.

4. Accounts and children

You must provide a valid e-mail address and keep your login credentials secure; you are responsible for activity under your account. CrossAware has no minimum age, and we do not verify users' age. A user under 18 may use CrossAware only with the consent of a parent or legal guardian, who accepts these Terms on the child's behalf. For a child under 13, the parent or legal guardian must set up the app and create the account for the child and supervise its use. A parent or legal guardian who sets up the app or accepts these Terms for a child confirms that they have parental responsibility for the child or are otherwise legally authorised to act on the child's behalf, and is responsible for the child's use of CrossAware in accordance with these Terms.

5. Price

CrossAware is currently free of charge. We do not offer paid plans and do not collect any payment. If we introduce paid plans in the future, we will publish the price and the applicable terms (including any trial, renewal, cancellation and your statutory right of withdrawal) before you can buy, and you will only be charged if you actively choose a paid plan.

6. Required device permissions

The app requires background location access and audio/notification control to perform its core function. If you deny these permissions the safety features cannot operate. Your continuous location is processed on your device; we store only a limited log of danger-zone entries and exits, as described in our Privacy Policy.

7. Acceptable use

Do not reverse-engineer, copy, resell or commercially exploit the app or the danger-zone database, except where the law expressly allows it or, for OpenStreetMap data, the ODbL permits it (see section 8).
Do not interfere with, overload or attempt to bypass the service's technical or security measures.
Do not use the app while operating a motor vehicle in any manner that violates applicable traffic law.
Do not use the app as your only means of protection — for example, do not cross railway tracks or a road relying only on the fact that the app has not alerted you.

8. Intellectual property and map data

The CrossAware application, website, brand and design, and the way we select and present danger zones in the app, belong to SIA "DAGAR" or its licensors. The underlying map and danger-zone data come from OpenStreetMap: © OpenStreetMap contributors, available under the Open Database License (ODbL) (openstreetmap.org/copyright). Nothing in these Terms limits the rights the ODbL grants in OpenStreetMap data. On request to hello@crossaware.com we will send, in machine-readable form, the query we use to select danger zones from OpenStreetMap data.

You receive a personal, non-exclusive, non-transferable, revocable licence to use the service for its intended purpose. All rights not expressly granted are reserved.

9. Limitation of liability

9.1 Nothing in these Terms excludes or limits our liability: (a) for death or personal injury caused by our act or omission; (b) for damage caused intentionally or through gross negligence; (c) under product liability law; or (d) in any other case where liability cannot be excluded or limited under Latvian or EU law. Nor do these Terms limit your statutory rights as a consumer, including your rights if the service does not conform to the contract.

9.2 Subject to section 9.1, our total liability for all other damage arising out of or relating to the service is limited to the greater of: (a) the amount you paid us in the 12 months before the claim, or (b) EUR 100.

9.3 Subject to section 9.1, we are not liable for damage that could not reasonably have been foreseen when you accepted these Terms.

10. Termination

You may stop using the service and delete your account at any time: in the app, if your app version offers this option, or as described at crossaware.com/delete-account.html (including by e-mail to hello@crossaware.com). We may suspend or terminate accounts that materially violate these Terms, giving notice where reasonably possible. Sections 3, 8, 9 and 12 survive termination.

11. Changes to these Terms

We may update these Terms as the product evolves. For material changes we will give at least 14 days' notice in the app or by e-mail before the new Terms take effect. Continued use after the effective date constitutes acceptance; if you disagree, your remedy is to cancel and stop using the service.

12. Governing law and disputes

These Terms are governed by the laws of the Republic of Latvia. Disputes shall be resolved by the competent courts of Latvia. If you are an EU consumer, you retain all mandatory protections of the law of your country of residence. You may also contact the Consumer Rights Protection Centre of Latvia (ptac.gov.lv).

These Terms are available in Latvian and English. If the two versions differ, the Latvian version prevails. This does not affect your right as a consumer to have any unclear term interpreted in your favour.

13. Contact

SIA "DAGAR" · Reg. No. 40103579673 · Silciema iela 15 k-2 - 40, Riga, LV-1024, Latvia · hello@crossaware.com · crossaware.com